Privacy Policy

Last updated: [Date]

1. Introduction

Welcome to Return to Performance ("we," "us," or "our"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.returntoperformance.co.uk (the "Site") or use our services. By using the Site or our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following types of information:

  • Personal Identification Information: Name, email address, phone number, and other contact details you provide when you interact with us.

  • Transactional Data: Information about your purchases, services, or interactions with us.

  • Technical Data: IP address, browser type, operating system, and other technical details collected through cookies and other tracking technologies.

  • Usage Data: Information about how you use our Site and services, including pages visited and time spent.

3. How We Use Your Information

We use your information for the following purposes:

  • To Provide and Improve Our Services: Delivering the services you request, processing transactions, and enhancing our offerings.

  • To Communicate with You: Sending updates, notifications, and promotional materials related to our services.

  • To Ensure Security: Monitoring and preventing fraudulent or illegal activities and ensuring the safety and security of our Site.

  • To Comply with Legal Obligations: Meeting legal, regulatory, and contractual requirements.

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

  • Consent: Where you have given us explicit consent to process your data.

  • Contractual Necessity: To fulfill our contractual obligations to you.

  • Legal Obligation: To comply with legal or regulatory requirements.

  • Legitimate Interests: For purposes that are in our legitimate interests, such as improving our services and ensuring security, provided these do not override your rights and freedoms.

5. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer support.

  • Regulatory Authorities: As required by law or to protect our rights and interests.

  • Business Transfers: In the event of a merger, acquisition, or other business reorganization, where your information may be transferred as part of the transaction.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. For more details on how we use cookies and how you can manage them, please refer to our Cookie Policy.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request corrections to any inaccurate or incomplete data.

  • Right to Erasure: Request the deletion of your personal data in certain circumstances.

  • Right to Restrict Processing: Request restrictions on how we process your data.

  • Right to Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.

  • Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us using the details provided below.

9. International Transfers

If we transfer your personal data outside the UK, we will ensure that appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.